Preparing your business


The High River and District Chamber of Commerce has prepared a Business Continuity Plan information package.

Click here for more information

Sign up for the High River ALERT System

The first thing you can consider to protect you and your business is to sign up for the High River ALERT System. High River businesses can now receive critical, time-sensitive emergency alerts directly through phone, email and text messaging with the brand new High River ALERT system. This system will provide you with as much time as possible to prepare for an emergency and will provide an early warning to ensure you are aware of an emergency situation. Click here for more more information on High River ALERT or to subscribe.

If you are an employee

Learn about the emergency evacuation plans in place and what you will need to do. You may want to have some basic supplies at work, such as water and food that won’t spoil, in case you need to stay put for a while. You may want to raise this question with your employer and colleagues as well. Find out from your children’s school or day care about their emergency policies and procedures.

Preparing a flood plan

Taking simple steps can go a long way to protecting your business from flooding. Preparing a flood plan may significantly reduce financial losses, damage to property and business interruption and help you to obtain insurance coverage. A flood plan is a written document that outlines how your business will respond to a flood.

It can make information easy to access during a flood, easy to communicate to staff and easy to remember.

Your business flood plan may include:

  • a list of important contacts, including building services, suppliers and evacuation contacts for staff (it’s important to note staff who may require assistance in the event of a flood),
  • a description or map showing locations of key property, protective materials and service shut-off points (electricity, natural gas, water),
  • basic strategies for protecting property, preventing business disruption and assisting recovery,
  • a list of protective actions that may assist you to identify stock, equipment and possessions that may need special protective measures and describe the actions you will take to prevent damage in the event of a flood,
  • checklists of procedures that can be quickly accessed by staff during a flood,
  • an understanding of the Town of High River’s early warning systems and evacuation procedures, and
  • a list of people who can assist you before, during and after a flood and what they can do to help.

If a flood is imminent, your main priority is to make sure that your staff is safe. However, there may be other actions that you can take to prepare your building and its contents to minimize damage and post-flood repair and restoration costs.

Other items to consider:

  • Look at your existing business policies and think about whether they are appropriate in the event of a flood.
  • Make a list of employees’ contact information in the event of a flood – this might include cell numbers, home numbers, their emergency contact person’s numbers etc.
  • Identify a muster point in the event of evacuation and practice evacuating your workplace and have ongoing safety drills.
  • Consider what security procedures you have in place and that you should have in place in case of a flood. Determine where are the gaps and how would you fill them?
  • Check codes and regulations that may apply to your business in the event of a flood – examples include Occupational Health & Safety and Environmental regulations/policies
  • Know the location of chemicals, oils, or other materials that could be dangerous or contaminate flood water.
  • Develop a business continuity plan.
  • Consider contracting in advance with companies whose help you may need after a flood.
  • Install back flow valves in your toilets and drains.
  • Check your flood insurance coverage and know what information your insurer will require to support a claim