Family Pet Information

In case of an evacuation, remember that pets are not always allowed in all public shelters or hotels. Prepare in advance by arranging to take your pets to family or friends or identify pet-friendly hotels or pet boarding facilities in a neighbouring community.

Unable to take your pets with you?

Please notify Town of High River Animal Services at 403-601-8696 to arrange for maintenance or rescue.

All dogs and pets in distress, or those likely to become distressed, will be relocated to a rescue centre. All other pets will be maintained at their home in order to minimize stress.

A pet profile should be created ahead of time for each animal and then attached, along with a photo of your pet, to the back of its carrier.

Information should include owner’s name, address and contact information, as well as the pet’s name, description and any other relevant information. An example form can be found on page 26 of the Town’s Household Emergency Guide.

During an emergency, information and updates regarding pet rescue and maintenance will be regularly posted on the dedicated Animal Services Facebook page. Please note that if you are unable to access a computer then call 403-601-8696.

Before an emergency:

If you have pets, take as many precautions as possible to assist in ensuring they are safe during an emergency. As a general rule, pets are not allowed inside shelters (excluding service animals) due to health regulations. If you plan on taking your pet with you and keeping it outside the shelter, you will need to have a Pet Emergency 72-hour kit.

Consider taking a tent along to the shelter. If necessary and permitted, you could stay in it outside the shelter with your animals. It’s not a good idea to turn your animals loose to fend for themselves. Check your kit twice a year when you are checking smoke alarms and replace your pets’ food, water and medication at that time.

Pet emergency 72 hour kit contents:

  • pet food for 72 hours, including their usual food packaged in sealed baggies or a waterproof container, as well as a can opener, water and food bowls
  • dish soap and paper towels for clean up
  • leashes, muzzle, harness and ground cork screw for tethering
  • pet carrier
  • play toy and blanket for comfort
  • shampoo and grooming kit • any medications, ointments etc. your pet may use or require
  • complete the PET PROFILE form in the Town’s Household Emergency Guide and attach it to your pet’s carrier

During an emergency:

Bring your pet inside at the first indication of an emergency. Do not lock your pets in a basement. If you are required to evacuate, when possible, take your pet with you. If unable to take your pet along, then provide several feed bowls of water and food and notify Animal Services after the first 24 hours.

If possible, designate a back-up pet caregiver. This should be someone who may be home when you’re at work and who you trust enough to provide them with access to your home to remove your pets.

Returning home with your pet:

Do not let your pet go outside unattended as there could be post-emergency dangers such as downed power lines, hazardous material, spills or contaminated food and water. If possible, leave your pet with a friend or boarding facility and conduct a safety check of your home and surrounding property and clean up any dangers prior to bringing your pet home.

It’s important to monitor your pet’s behavior after an emergency for any signs of emotional disturbance including lack of appetite, lethargy, being easily frightened, or aggressive. If you are unsure if your pet has experienced emotional or physical trauma, take him or her to a veterinarian for proper diagnosis and care.

Please note that all animals rescued in an emergency will be provided with as much care and attention as possible but rescuers are not assuming any liability for the animal.